The E-file program does not allow RALs (Refund Anticipation Loan) on the North Carolina State refund.

Direct deposit refunds are electronically transferred to a taxpayer’s financial institution into their checking or savings account as indicated on the Form NC-8453. A financial institution for the purposes of direct deposit of tax refunds is defined as a state or national bank, credit union, savings and loan association or mutual savings bank within the United States. Refunds may not be deposited into a credit card account.

A check will be issued to the taxpayer if the refund cannot be direct deposited into the taxpayer’s account based upon the information provided, rejection by the financial institution or at the discretion of the Department of Revenue based upon a review of the tax return. Checks will be made payable to all taxpayers stated on the return and will be mailed to the address stated on the return.

Some financial institutions do not permit the deposit of a joint refund into an individual account. At the discretion of the financial institution, the North Carolina Department of Revenue is not responsible if a direct deposit is rejected for this reason. Check or share draft accounts that are “payable through” another institution may not accept direct deposits. Taxpayers should verify with their financial institution’s policy on direct deposit before filing.

A notice will not be sent to the taxpayer to confirm that the refund was deposited into an account. Also, the Department and OnLine Taxes cannot guarantee a specific date that a refund will be deposited. Taxpayers may check the status of their refund by calling (919) 733-4682.

By electing the direct deposit method, most taxpayers can expect to receive their refund quicker than if they requested a check.

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